3 Reasons Why Mobile Wallet Offers the Best Customer Experience

With Wallet Campaigns it’s not just loyalty cards and coupons that customers can store in their mobile wallet. Now you also have the ability to put tickets and passes in wallets too, creating a brand new streamlined experience that customers will love.

Here are the top 3 reasons why providing tickets and passes through mobile wallets creates the best customer experience.

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1 It Gives Your Customers What They Want

Customers want to use their mobile wallet for ticketing experiences. Why wouldn’t they want to utilise the one thing they have on them all the time? And it isn’t just millennials that feel this way. Across all generations, 55% of people surveyed wanted to use their mobile more for event tickets and boarding passes.

2 Do Away with Paper Tickets (and Screenshots)

People don’t want the hassle of paper tickets anymore, when there’s a far more convenient method right in their hand. Using mobile wallet for tickets does away with the process of receiving, printing, keeping safe and then remembering the printed tickets.

3 Utilise Pre-installed Phone Apps

Customers are already using their mobile wallet for payment cards - why not help them keep their ticket safe, secure and easy to access? With Wallet Campaigns customers can download their ticket direct to their wallet, and you can send them push notifications and reminders direct to their lock screen.